aivlasoft

Brad, did you already read this? viewtopic.php?f=3&t=145 If this error occurs press 'Quit' instead of 'continue'. EFB cannot resume in this situation because the cause of the problem is out of the scope of EFB.

Hi, could you please send a email to support@aivlasoft.com, so we have your name and your email?

Hi Marc, thanks for the files. This FSX flightplan doesn't contain any information about airways. The FS9 FP does. That's the reason why the airways do not appear when importing this FSX FP into EFB.

Brad, The way to create a route using airways goes like this: - Open "Route Setup" - Press "Select" - Enter a route description like "EHAM GORLO UL980 XAMAN L980 LOGAN EGLL" - Press "OK" The enroute chart doesn't show a frequency strip because there are no frequencies available (except you're flying online).

Marc, could you please send me a FSBuild flightplan, once exported as FSX plan and once exported as FS9 plan? Thanks.

We had a unexpected server shutdown this afternoon. Investigations are running. Sorry for any inconvenience.

... and please read the operations manual, section 2, page 3 and following "Messages on the DataProvider window". There you will find detailed instructions on how to proceed whenever such a message is displayed.

Marc, version 2 will have auto update ability .

Hi Ing, welcome aboard. It is not relevant whether your aircraft is airborne or not. If you've the ground chart selected, then you will see only ground traffic, except you've selected the option "Ground chart: Show aircraft that is airborne". Then you will also see airborne traffic but in a limited range (which can also be set in the options page). On all other chart types you will see the airborne traffic but not the ground traffic. Reducing the amount of traffic visible can be achieved in the following sequence: 1) [if online] Set the maximum range in either Squawkbox, FSInn, or IvAp 2) Although the pilot client software might have higher ranges, FSX itself has a maximum range of about 100 nautical miles. EFB doesn't limit this range, it reads all what it gets. 3) On the options page you may define a filter by setting a vertical and/or horizontal range.

Peter, as soon as a procedure (SID, STAR, Approach) has been selected (or previously added to the route) the runway to which it belongs is shown in the header of the departure-, arrival- and approach chart (e.g. "Rwy 34: TRA1Z"). The "Modify" page from the route setup (where you can add/remove enroute waypoints) is not intended to be a graphical flight planning tool. It is used to modify an already existing flight plan. Please also read the operations manual, section 5, page 16 to 21 for details.

Tom, I just had a look into the activation database where I could figure out that you already had a trial period from 2010-03-07 to 2010-04-06. Therefore it is nothing wrong with the message that you see on the screen.

Mark, License agreement, 3.1 The licensee shall receive the personal, non-exclusive and non-transferable right to install and use the software according to the documentation on a single computer. The use on different machines at the same time is prohibited. That means that you are allowed to install your license on a new computer, as long as you uninstall it on the old one.

Hi Remco, since the decision heights are not provided by Navigraph, EFB is using default values for certain procedures.

Vaughan, this dialog is often seen and from my experience I can't tell you when it comes up and when it doesn't. I did some tests with the same installer on the same machine, sometimes it is shown, sometimes not. No idea why. Whenever this dialog appears, press "this program installed correctly".

Hi, Port 13 is used to get current date/time from a internet time server. This is only during the trial period. Is this the first time that you install the demo or did you install it already once in the past?

Sam, [alt] means that the waypoint is defined like "fly heading 123 until ALT". Since the end position of such a leg is not an exact position, it is named [alt]. [vct] means that (in real world aviation) you will be vectored by ATC.

Hi Sam, this feature should work whenever a route has been activated. - Did you select a departure route (SID)? - Did you (more or less) exactly overfly the last SID waypoint?

Hi Owen, It depends on the callsign that is used by the controller. Currently EFB distinguishes between the endings "...CTR" and "...FSS" whereas CTR stands for domestic and FSS for oceanic. Please have a look into the file "vatsim_mappings.txt" which you can find as follows: C:\Users\[username]\Documents\AivlaSoft\EFB\UserData\Online\Vatsim Herein you may define additional parameters at your discretion.

Hi Richard, I'm really sorry to say that, but 600 is not the recommended resolution. Please have a look at the requirements on our website (http://www.aivlasoft.com/products/index.html). There you can see the following line: Screen resolution: minimum 1024 x 768, recommended is 1280 x 1024

Hi, sorry to be contradictory, but the DU and DP are always having different build numbers. So this is not the problem. @Brad, In most of all cases when the DU cannot connect, it is due to a DNS problem. The DU tries to get the IP-address from the DNS (domain name service) but obviously it gets a wrong number. a) Please check whether the TCP/IP settings on the DU are correct (Remote = ON, Computername for the DataProvider's computer). Don't enter a IP address, only the computer name. Please check whether there is a file called "hosts" on the DisplayUnit computer. http://en.wikipedia.org/wiki/Hosts_%28file%29 c) Could you please send me all the logfiles (from the DU and the DP). They can be found as follows: Windows Start Menu > All Programs > AivlaSoft > EFB > Logfiles. Please send them to support@aivlasoft.com.

Marc, version 2 will let you delete any waypoint, regardless whether it is part of a procedure or not. Holdings: Does anyone know of a official source (like ARINC 424 data) where holdings are published? If we were having such a "list" (or database, or ...) I could implement it in EFB.

Owen, I'm afraid that we can't do much here since the problem seems to be somewhere in the internals of SimConnect.

Hi Pierre, whenever the "disconnected" message appears, it means that either the DisplayUnit (DU) or the DataProvider (DP) didn't replied to the sender (DU or DP) of a message within a certain time. There can be several reasons for that. Most probably the DU/DP is overloaded due to weak performance of the computer. What are the specifications of the computer where the DU is running? To see the traffic around your aircraft: - DisplayUnit: Settings > Charts > Traffic > "Show AI/Multiplayer traffic" - Activate the "Moving map" - Press "TRFC" button from the chart-options

Hi, please, according to the forum rules, sign your posts with your real first name. Thanks. The current program version 1.3 uses a relatively tight implementation of the SimConnect interface and therefore I can't change this logic without rewriting a lot of code. For version 2.0 we will see which connections are possible and also useful.

Mark, if you run FSRealtime then please uncheck the option "Synchronize UTC" in the DataProvider's settings. This way not EFB synchronizes the time between FSX and your computer instead of FSRealtime.