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Everything posted by aivlasoft

  1. @ToniGsxr600 Please create a set of support files and upload them here. Thanks.
  2. Hi J. Louis welcome back to flight simulation. The AIRAC cycle you have asked for is 1802.
  3. Hi Don, I will have a look at this file and report back. It will take some time because of other work which has to be done first.
  4. Hi Don, when an error happens it pops up by design to not oversee any important information from the Server. It is assumed that the Server runs without errors so If an error is logged it is treated as abnormal situation which has to be managed. So let's focus on the error which seems to be raised due to a data inconsistency in the VATSIM download. When it happens next time please create a support file from the Server and upload it here. The support file will contain the latest data download from VATSIM and I can check it. Thanks.
  5. Hi Arkadiusz These values are the Minimum Off-Route Altitudes (MORA) which gives you an altitude clearance when not flying along your predefined route. 20 means 2000 feet and is the minimum value over sea. These values cannot be removed.
  6. Hi Claus, on the Server's computer please check the file WC:\Users\<username>\Documents\AivlaSoft\EFB2\Server\Settings\serverSettings.txt". Therein you can find the following two lines in the group "[Online]": VatsimCallsignColumnNumber = n IvaoCallsignColumnNumber = n Please make sure these two values (here given as n) are set to 3. If you have to change the file 'serverSettings.txt' please don't forget to quit the Server before you start editing the file.
  7. I will have a look at this, but I fear that this will not solve the time-consuming part of calculating the contour lines. Elevation data is usually given as points lat/lng with an elevation value. This data I already have in much more details (LOD) but the time consuming part is the calculation of the contour lines.
  8. Hi Klaus, please create a set of support files (one from the Server and one from the Client) and send them to support@aivlasoft.com.
  9. Hi Phil, SimpleCam does not offer joystick mappings, it does only listen to keyboard commands.
  10. Hello, for each simulator you have to build its own database. Whenever you run a different simulator than before, EFB either auto-selects the corresponding database (as long as there is only one database per simulator), or it prompts you to start the Database-Selector to manually select the required database. Further information can be obtained by reading the manual "4 EN Database.pdf".
  11. OK, thanks for your feedback. I agree that my suggestion is not applicable for products which are maintained by third-party-software. I will try to fix it with next update.
  12. Hello, thanks for reporting back. Good to hear that it works now. The issue with the 'Folder doesn't exist' warning seems to be from the special character 'João' in the path for [Package.107] in the add-ons.cfg in C:\ProgramData\Lockheed Martin\Prepar3D v5. In the logfile it is logged as 'Jo?o'. Maybe you can try to uninstall this add-on and then reinstall it using a simple 'a' instead of 'ã'.
  13. Hello, 1 - MSFS: Unfortunately there is no further information in the logfile which would tell me the name of the file which is causing the error. 2 - P3Dv5: Could you please upload the file "L:\ORBX\p3dv5\LPPD Ponta Delgada - João Paulo II Airport\add-on.xml" for further investigation? Thanks.
  14. @Pablo I cannot add more to what Oskar already mentioned. It is definitely unclear to me how you managed to change the URL to the wrong (old) value. Very mysterious.
  15. Could you please create a set of support files (Server and Client) and upload them here? Thanks.
  16. The new version 2.2.128 now supports the changed IVAO data format.
  17. Today we released the update 2.2.128. It now supports the recent (unannounced) change in the IVAO data format.
  18. Hi Luis, in the meantime we have found the cause for the issue. IVAO changed their data format without notice. This will require a new update of EFB where we first have to implement these recent changes.
  19. Luis, could you please create a set of support files, one from the Client and one from the Server and then post them here? Thanks!
  20. Today we released the update 2.2.127. It consists of the following improvements and bug fixes: Changes / Improvements - MSFS database layering logic improved - Software update over https - Airport quick info popup menu: added longest runway data - Added a visual fix to the unspecified end-position of a vectors leg - [Online IVAO] Support for JSON-formatted data Bugs fixed - Runway dimensions label not properly placed
  21. Hi Konrad, this seems to be an issue with FSUIPC7. Did you install the latest version of FSUIPC7 and is it running?
  22. Hi Michael, thanks for the screenshot. Yes, this is the place to look at which files are used by EFB to depict the airport. I see that the file at position 1) is not the same file as you uploaded in your post above. I guess that the file you uploaded, should be the file at position 1). Unfortunately both files are located in the same folder and therefore EFB is reading both of them. I have no idea what the purpose of the file "LOWW_ADEP5_Exclude.bgl" is. If this file is not necessary for proper functionality in P3D then I suggest to rename it to "LOWW_ADEP5_Exclude.bgl.off" and then rebuild the EFB database ("Update Simulator"). If this file is necessary for proper functionality in P3D then I suggest to copy/paste the file "LOWW_DEICE_ADEP4_FLYTAMPA.bgl" into the EFB-Server's "AFCAD" folder. This way the file will be read with highest priority and will override the files in the scenery folder. Also in this case you have to rebuild the database using the function "Update Simulator". Hope this helps.
  23. Hi Michael, thanks for uploading the airport file. This file contains the necessary information and I can also display the COM service types here in my EFB installation. However, there are no remarks available. It seems that something is not properly installed on your side. Can you have a look at the airport information window in EFB and check whether the LOWW airport scenery from FlyTampa is at the highest priority?
  24. No, the 'old' key remains your license key. This is a perpetual license. If you want to run it on another computer you have to uninstall it from the previous computer. Only the Server computer needs a license. The Client computers don't require a license. From the license agreement: 3.1 The licensee shall receive the personal, non-exclusive and non-transferable right to install and use the software according to the documentation on a single computer. The use on different machines at the same time is prohibited.
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