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About aivlasoft

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  1. I think that I could fix it. We are already testing it internally. Please stay patient. Thanks.
  2. Hi Jos, yes, these are the ones requested. Thanks for uploading. It is weird, indeed. I can only see that the process of creating the airports database takes a lot of time, but since there is no error logged, I must assume that the cause for this long time is beyond EFB. I can only guess because I don't know your system. Maybe the HDD is too slow, too fragmented? Maybe too much other running processes/applications on this machine, maybe too low memory? Have you ever had a look at the Event viewer from Windows? Maybe there are some issues logged in the Windows Event Log?
  3. Hi Stefan, the default installation path for the MS Store version is as follows: C:\Users\<username>\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\Packages\ Below this path you should see the two folders "Official" and "Community". Just enter the path above, nothing more. To verify it, open the following file ... C:\Users\<username>\AppData\Local\Packages\Microsoft.FlightSimulator_8wekyb3d8bbwe\LocalCache\UserCfg.opt ... scroll to the end and look for the line which starts with "InstalledPackagesPath". This sho
  4. sorry Jos, I need support files, not just individual logfiles. Thanks.
  5. It looks like an issue with either the certificate or the implemented SSL protocol version. It needs some further investigation but we are working on it.
  6. At present we have an agreement with the following Virtual Airlines: Fly UK UK Virtual Canadian Xpress Fly Virtual Open Air Virtual Redwood VA
  7. Hello ??? (According to the forum rules please sign your posts with your real first name. Thanks) I don't know how big the installation of your simulator is, but 11 minutes to build a database is quite a long time. The other problems you reported are all subsequent issues because of the big database. Can you create a support file from the Server and then upload it here?
  8. Hi Andy, we have agreements with different Virtual Airlines where we provide 10% discount codes for their pilots.
  9. Hello ??? (According to the forum rules please sign your posts with your real first name. Thanks) Did you update EFB Client and Server to the latest version 2.2.122? Are you running this in shared cockpit mode or similar?
  10. Hi Ad, obviously you are using a flight plan which was created when an older AIRAC-cycle was valid. Therefore all waypoints will be marked with a leading star. Comparison of the waypoint identifiers will not work this way. Since waypoints might change or even might be deleted from one cycle to the next, it is not a good practice to use saved old flight plans with newer AIRAC cycles.
  11. Hi Graham, such a function is currently not available, but we will check whether it could be technically done in a future version.
  12. Hi Jonathan, to be honest, I have no idea what's going wrong on your computer. Could you try to uninstall EFB, then download the latest installers from the website, do a fresh install and then try again whether the Client connects with the Server.
  13. Hello ??? (according to the forum rules please sign your posts with your real first name. Thanks) Thank you for the detailed information. As far as I can see from the logfiles the synchronization of the database files does not start. However I cannot see any hint in the logfiles why. So one question is about the drive with letter "H:\". Is this a 'normal' built-in drive, maybe a partition on a physical drive (HDD or SSD), or is this an external drive attached to the PC or even a cloud storage? When did this behavior start?
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