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aivlasoft

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Everything posted by aivlasoft

  1. Hi ??? (according to the forum rules, please sign your post with your first name) What has changed on this system since 'a day ago'? Any Windows updates, AV updates, other system settings altered? Did you already try to 'google' this error message? It's definitely a problem beyond EFB.
  2. Hi Marc, thanks for this detailed report! Would you mind to send me the files 1), 2), and 3) for further analysis to support@aivlasoft.com? Also a Client support file which corresponds to the Server support file would be helpful. Thanks.
  3. Hi Bernd, the Server and the Client are not using the same port number. Please uninstall both, the Server and the Client. Please do not try to delete any files manually, the uninstaller will remove the required files properly. Then download the latest complete installers for both the Client and the Server. After a fresh installation of both, you have to enter the license key.
  4. Hi ??? (please observe the forum rules) If this is the exe.xml in 'C:\Users\<username>\AppData\Roaming\Microsoft\FSX' then SimpleCam will obviously not be started. 1) See the node named <Disabled> which is set to 'True'. 2) the node <Path> does not contain a meaningful content.
  5. Hi ???, you may have a look at the file 'C:\Users\<username>\AppData\Roaming\Microsoft\FSX\Controls\Standard.xml'. This is the file where all the key assignments are saved by FSX.
  6. Hi Glen, have you already seen that there is a file named 'worldLargestCities.txt' in 'C:\Users\<username>\Documents\AivlaSoft\EFB2\Client\Globe'. This file contains latitude/longitude coordinates of some cities worldwide. This file can be altered according to your needs. To make the cities of this file available on the EFB map just select the map option 'CITY' (see manual "5 EN Client.pdf", page 66).
  7. Hi Dave, The license key is what you have received by email once you did the purchase. What you refer to is the serial number which is just to identify your purchase in the customer database. If you don't have your license key anymore, please let me know your old email address and the serial number. You may send this information to support@aivlasoft.com. I will then send your license key back to you.
  8. Hi James, Thanks for this information. It seems that this file is not OK. I don't know why this is, but most probably because of the AntiVirus software. Sometimes AV software is just too aggressive and files get corrupted. I suggest to create an exclusion for the EFB Data Folder in the AV software. Then re-run the complete installer for the Client. This will bring back the proper file. If no longer available on your computer, you may download it here: https://www.aivlasoft.com/media/files/AivlaSoft.Efb.Client.Setup_2.1.108.exe.zip
  9. Hello ??? (according to the forum rules, please sign your posts with your real first name, thanks.) Please see the manual "5 EN Client.pdf", page 66.
  10. Hi James, thank you for the files. It seems that the Client cannot read the file 'optionButtons.bin' which is located in the folder 'C:\Users\<username>\Documents\AivlaSoft\EFB2\Client\Settings'. Could you please check whether this file is available there and whether it has a size of approximately 700 bytes (use right click on the file name, then 'properties'). Thanks.
  11. Hi Ken, these are so called 'spikes' which are already contained in the original ASTER/GDEM data. Especially at higher latitudes they may occur.
  12. https://forum.aivlasoft.com/topic/3649-orbx-australia-v2/
  13. As long as only a visual reference is required, it should be feasible. But from the point of view of the GPS-system I fear that this is not possible. To my knowledge the GPS-system of P3D/FSX is not capable of flying an 'endless' holding and then rejoining the current flight plan.
  14. Erdal, please do not tell untrue things. NOBODY can and will remove files which you have uploaded. Why shall we do so? Oskar is absolutely right when he is telling you that you should not open a new thread just because you don't get an answer within a short time. We try to help whenever possible so please calm down and stay down-to-earth.
  15. Hi Erdal, please create a set of support files, from Server and Client, then upload it.
  16. Hello, on the Server, select the menu item 'License', then 'Enter License Key'.
  17. Hi Martin, could you please provide the flight plan (as EFB route, *.efbr) and please let us additionally know: - which navdata provider is in use - which AIRAC cycle - what kind of waypoint is this ' 20xT3', and which way did you insert this waypoint
  18. Sorry Roland, my fault! Obviously I haven't been woken up this morning when I answered ... I did not realize that the error message comes from SC, I thought it's EFB. Same, or similar remedy: - Locate the *.dlsc file from SimpleCam, which is usually in: "C:\Users\<username>\Documents\AivlaSoft\SimpleCam\License" - Remove the file "AivlaSoft_SimpleCam_v1.dlsc" - Manually start SimpleCam, it now should display the license enter dialog - Enter your license key and press 'Enter LICENSE". Next time when you start SimpleCam, the error message should no longer appear. Regarding the auto-start of SimpleCam, I first have to ask which simulator: FSX or P3D? P3D: Could you please check whether the file "add-on.xml" is in the following directory: "C:\Users\<username>\Documents\Prepar3D v4 Add-ons\AivlaSoft SimpleCam" If the file is there, then it should automatically be started upon the start of the simulator FSX: In the directory: "C:\Users\<username>\AppData\Roaming\Microsoft\FSX" you should find a file named 'exe.xml'. Can you check, whether there is an entry for SimpleCam in this file?
  19. Hi Roland, EFB Server: it seems that some computer information has been altered through the update of Windows 10 1903. 1) Please delete the file "<EFB data path>\Server\License\AivlaSoft_Efb_V2_0.dlsc" 2) Then start EFB Server and it will display the 'Enter License' dialog. Enter the license key and press 'Install LICENSE'. SimpleCam: Maybe the 'add-on.xml' file is no longer available. Please run the SimpleCam Configuration program. It will check/create the 'add-on.xml' file. Then close the configuration program and start the simulator. Now SC should be started automatically again.
  20. Hi Dirk, The minimize button is just on the left of the close-button so I can imagine that the minimize button is hit when the mouse pointer is not properly over the close button. Did you change the Display Settings (scaling) in Windows? We will have a look at this. Just to clarify: Are you talking about the PROC dialog which opens when you hit the button "PROC", or are you talking about the procedures window (at the bottom of the map) which displays the SID description for departures, and the approach profile view for arrivals?
  21. https://www.aivlasoft.com/purchase.html
  22. If it is not listed in the traffic monitor then it is not provided by (most likely) the pilot client software (vPilot?) or the online network itself. This may have a lot of reasons which are beyond the scope of EFB.
  23. Hi Clive, I don't see anything in the logfiles, so it's impossible to say what's the cause for the stop. - Did you already try to exclude this certain scenery? - Did you already check the Windows Event Log? Maybe you can find a hint there.
  24. Hi ??? (please observe the forum rules, thanks) What do you mean with "white" instead of "colorful". Are you talking about the terrain depiction? If so, the terrain depiction is depending on the current zoom. If you don't see terrain you either have to zoom in, or you are currently in an area without terrain data. For details please see the manual "5 EN Client.pdf", chapter "Terrain".
  25. Hi Michael, this is not possible due to technical restrictions (e.g. Registry, Windows-Uninstaller).
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