RudiJG1 Posted December 2, 2018 Share Posted December 2, 2018 I have been successfully using EFB v2 since its release with the client running on a networked machine. However, today I'm unable to start the client (with full admin rights, of course)...the following error box appears instead: How can I restore client functionality? I can't even run the support files app on the client without an error message. Thank you for any suggestions. Wayne Klockner Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 2, 2018 Share Posted December 2, 2018 Hi Wayne, 8 hours ago, RudiJG1 said: However, today I'm unable to start the client It seems that something has removed the EFB logfile. Usually such is only done by AV software when it 'thinks' that this is malware or any other suspicious things. Did you install (or uninstall) any software since yesterday? Maybe there were AV signature updates? Did you change some configuration on your system? Quote Link to comment Share on other sites More sharing options...
RudiJG1 Posted December 2, 2018 Author Share Posted December 2, 2018 49 minutes ago, aivlasoft said: Hi Wayne, It seems that something has removed the EFB logfile. Usually such is only done by AV software when it 'thinks' that this is malware or any other suspicious things. Did you install (or uninstall) any software since yesterday? Maybe there were AV signature updates? Did you change some configuration on your system? Thanks, Urs, for the response. I freshly installed the client on the networked machine but still get this error message. Windows Defender is the only AV software running. I'll try excluding the installation folder from that scan and reinstalling. UPDATE: Halting Windows Defender during re installation has solved this issue...thanks again! Quote Link to comment Share on other sites More sharing options...
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