burm1 Posted June 11, 2017 Share Posted June 11, 2017 I have been using EFB16832244 with p3d v3 in Windows 7 and the display unit networked on a second desktop successfully for some time. For the last couple of weeks, I begin a flight get airbourne for a few minutes and the display unit says "disconnected from data provider." I then check the data provider and I have an error message: "EFB data provider has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available" I always use AS16, PMDG747 v2 or 737, payware airports and PFPX. No ORBX. I recently installed TFDi717 and their addon manager. I have unistalled the 717 and did system restore and still have the same problem occurring every time I fly. I have been using PFPX for my fplan and export it to p3d. I then retrieve this plan and load it to efb as I have always done. When this problem happens and I restart the data provider, load my fplan again everything works fine for a short time and the data provider will stop working as it did before. Is there any other info you need to help me with solving this problem. I really miss my efb as in my opinion it is a great addition to the sim hobby. Thanks Paul Burley Link to comment Share on other sites More sharing options...
aivlasoft Posted June 12, 2017 Share Posted June 12, 2017 Hi Paul, are you familiar with the Windows Event Viewer? If so, please have a look whether there are some entries from the DataProvider in the Application Log. Could you copy/paste them or take a screenshot of them? You may send this data to support@aivlasoft.com. Thanks. Link to comment Share on other sites More sharing options...
burm1 Posted June 12, 2017 Author Share Posted June 12, 2017 Thanks for your reply. I will do as you instructed. Link to comment Share on other sites More sharing options...
burm1 Posted June 12, 2017 Author Share Posted June 12, 2017 I am not familiar with Windows event viewer and I looked at it and could not find any dataprovider entries. I did not know where to look in th event viewer. Link to comment Share on other sites More sharing options...
burm1 Posted June 12, 2017 Author Share Posted June 12, 2017 I found some errors in the event viewer so I sent a copy to Support. Hope that helps. Link to comment Share on other sites More sharing options...
aivlasoft Posted June 13, 2017 Share Posted June 13, 2017 Hi Paul, I have not yet received it. Link to comment Share on other sites More sharing options...
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