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Change requests


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Changes to an existing application ...

      ... or in other words, the developer's dilemma regarding change requests.

 

Every now and then we receive requests for small changes, which of course make sense from the requestor's point of view. However, when requesting such a change, it is often forgotten that it is "only" the view of a single user, while the view of the remaining 99.9% of all users is unknown in this respect. Therefore, when implementing a requested change, there is always a risk that the large mass of customers will not agree or will be dissatisfied, which must be avoided. Please do not forget that this is not individual software, it is standard software.

 

Therefore, any request will be put on the internal wish list, but we cannot make any statement about if and when it will be implemented.

 

Thank you for your understanding.

 

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