cubpilot Posted September 9, 2013 Share Posted September 9, 2013 I have just finished building a new PC and am moving FSX to it. Will you send a new key or whatever is required to move the EFB Data Provider to the new pc? I have uninstalled it from the "old" pc. Details of purchase: Order information: ----------------------------------------------------- Type of payment: PayPal payment Order from: 20.5.2011 / 23:15:05 Your reference number: 160243 Your invoice number: RE549042 Way of delivery: e-Mail Ordered products: ----------------------------------------------------- Product name: EFB (Activation Key) Single price: USD 77.70 Product number:efb01e Number: 1 Items ===================================================== PayPal transaction fee is payed by us ===================================================== Total USD 77.70 EFB is one of the best add-ons for FSX and I am eager to get it operating again Thank you Neal H Link to comment Share on other sites More sharing options...
Andydigital Posted September 9, 2013 Share Posted September 9, 2013 You shouldn't need a new key as far as I am aware, I know I didn't when I reinstalled on a new PC a few weeks ago. Just use the same one you were given when you bought the software. If you lost it then I'm sure Urs will send it again when he reads this. Link to comment Share on other sites More sharing options...
gazza44 Posted September 9, 2013 Share Posted September 9, 2013 i has same problem i had lost my key.Just e mail them with your details and they will resend ket.First class surport from theese guys Link to comment Share on other sites More sharing options...
cubpilot Posted September 11, 2013 Author Share Posted September 11, 2013 To follow gazza44: I agree 100%....REALLY good support from EFB. New key delivered on Sunday. ..truly appreciated. Link to comment Share on other sites More sharing options...
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