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windows crash because of Aivlasoft EFB?


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Hi Guys,

On my flight from LOWW to EDDH today, Windows suddenly completely crashed. Blue screen, PC needs to be restarted because of a fatal error.
Then when I looked in the event log, I found this entry:
 

Name der fehlerhaften Anwendung: AivlaSoft.Efb.Client.exe, Version: 2.2.126.0, Zeitstempel: 0x6071554f
Name des fehlerhaften Moduls: unknown, Version: 0.0.0.0, Zeitstempel: 0x00000000
Ausnahmecode: 0xc0000005
Fehleroffset: 0x0000000000bcd380
ID des fehlerhaften Prozesses: 0x490
Startzeit der fehlerhaften Anwendung: 0x01d75a16a835ea82
Pfad der fehlerhaften Anwendung: E:\Flightsim-Tools\EFB2Client\AivlaSoft.Efb.Client.exe
Pfad des fehlerhaften Moduls: unknown
Berichtskennung: 4d49818f-734d-453b-8e96-d0d9a46c8789
Vollständiger Name des fehlerhaften Pakets: 
Anwendungs-ID, die relativ zum fehlerhaften Paket ist: 

 

Was the AivlaSoft software really to blame for the Windows crash?
And a second question: It happens again and again that the EFB client closes automatically. Can that have something to do with it?
My version of server and client is: 2.2 (build # 126)
Thank you in advance for the answer
best regards,
Manfred

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Hi Manfred,

thank you for uploading the support files. Unfortunately there is nothing logged in these files which is related to the situation described in your opening post. From my point of view this is not abnormal because when Windows crashes (as you described) then the application itself will not be able anymore to properly write any logfile entries. Usually a blue screen is not caused by any .NET application like EFB but from hardware drivers or similar.

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