Petermuc3 Posted December 18, 2020 Share Posted December 18, 2020 Hi, after building a new database my remote client stucks at "synchronizing files". Thanks for the help. Peter clientLogfile.txt After trying several times it finally worked. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 19, 2020 Share Posted December 19, 2020 Hi Peter, there was a timeout logged in the file. Usually this is due to a bottleneck of the network or one of the computers. Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 25, 2020 Share Posted December 25, 2020 I am having the same problem since update. Other issue, is sometimes it starts normally then stops responding when I am changing comm frquencies. I had to reboot computer to get it to start again. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 25, 2020 Share Posted December 25, 2020 Hi Bob, could you please provide a set of support files so I can have a look into them. Are you running MSFS? Then COM frequencies cannot be set from EFB yet. Please see the limitations here: https://www.aivlasoft.com/msfs-limitations.html Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 25, 2020 Share Posted December 25, 2020 1 hour ago, aivlasoft said: Hi Bob, could you please provide a set of support files so I can have a look into them. Are you running MSFS? Then COM frequencies cannot be set from EFB yet. Please see the limitations here: https://www.aivlasoft.com/msfs-limitations.html I am using P3D version 3.4 Now I can't Client to run at all. It is using 25% cpu cycles when trying to load, and task manager says " Non responsive. Can't get client to load at all now. Client_202012250957.txt.zip Server_202012250957.txt.zip Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 25, 2020 Share Posted December 25, 2020 Finally got Client to load after several tries. Shut down server, and then restarted everything, so far it is working. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 25, 2020 Share Posted December 25, 2020 Thanks for uploading the support files. Apart from 'timeouts' I cannot see any suspicious entries so I don't have a clue what's the cause for the problems on this computer. Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 25, 2020 Share Posted December 25, 2020 24 minutes ago, aivlasoft said: Thanks for uploading the support files. Apart from 'timeouts' I cannot see any suspicious entries so I don't have a clue what's the cause for the problems on this computer. Question, if this problem continues for me, I have a backup drive with all my programs on it redome every 2 weeks.. If I just copy the EFB folder from backup ( prior to this latest update) , to my C drive, should that work? In other words, is everything in the EFB folder? I hate to have to spend a half hour everytime I fly rebooting the PC, and restarting everything when EFB locks up. . Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 EFB with new update is unusable at this point. Hangs up on loading, and nothing will get it to go. I give up. Need to install older version. How is that done? Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 26, 2020 Share Posted December 26, 2020 21 hours ago, bobsk8 said: If I just copy the EFB folder from backup ( prior to this latest update) , to my C drive, should that work? No, it will not work, because Registry settings and content of Data Folders have changed. From the logfile I can see that Client, Server, ActiveSky and Simulator are all running on the same computer. I don't know whether some more add-ons are running at the same time? The specs of the computer are at the lower edge and maybe memory also plays a role in this regard. If you try to run just EFB Client and Server, but no other add-ons and no simulator, does it then work? Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 11 minutes ago, aivlasoft said: No, it will not work, because Registry settings and content of Data Folders have changed. From the logfile I can see that Client, Server, ActiveSky and Simulator are all running on the same computer. I don't know whether some more add-ons are running at the same time? The specs of the computer are at the lower edge and maybe memory also plays a role in this regard. If you try to run just EFB Client and Server, but no other add-ons and no simulator, does it then work? Everything off, same thing. When Client starts, CPU on Client immediately goes to around 28% and windows says program is not responding. Before update, everything ran as smooth as silk for years. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 26, 2020 Share Posted December 26, 2020 Did you already try a complete uninstall and a new installation using the latest complete installers? Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 Client_202012260920.txt.zip Server_202012260921.txt.zip Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 3 minutes ago, aivlasoft said: Did you already try a complete uninstall and a new installation using the latest complete installers? No, I haven't. How exactly do I reinstall. ? Unistall, and what about purchasing, etc ? Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 26, 2020 Share Posted December 26, 2020 https://www.aivlasoft.com/download.html Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 3 minutes ago, aivlasoft said: https://www.aivlasoft.com/download.html Do I unistall current version first, then install new download? Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 26, 2020 Share Posted December 26, 2020 1 minute ago, bobsk8 said: Do I unistall current version first, then install new download? Yes. Before you run the uninstaller, please make a backup of the following folders. These folders can be restored after a new installation of the same version. Server: C:\Users\Bob\Documents\AivlaSoft\EFB2\Server\AFCAD C:\Users\Bob\Documents\AivlaSoft\EFB2\Server\AIRAC C:\Users\Bob\Documents\AivlaSoft\EFB2\Server\License Client: C:\Users\Bob\Documents\AivlaSoft\EFB2\Client\Minima C:\Users\Bob\Documents\AivlaSoft\EFB2\Client\Profiles C:\Users\Bob\Documents\AivlaSoft\EFB2\Client\Routes After installing the Server and Client, but BEFORE you run them for the first time (untick the option "Run Server", or "Run Client" on the final dialog of the installer), restore the above mentioned folders to the same location. Overwrite new folders if necessary. Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 9 minutes ago, aivlasoft said: Yes. Before you run the uninstaller, please make a backup of the following folders. These folders can be restored after a new installation of the same version. Server: C:\Users\Bob\Documents\AivlaSoft\EFB2\Server\AFCAD C:\Users\Bob\Documents\AivlaSoft\EFB2\Server\AIRAC C:\Users\Bob\Documents\AivlaSoft\EFB2\Server\License Client: C:\Users\Bob\Documents\AivlaSoft\EFB2\Client\Minima C:\Users\Bob\Documents\AivlaSoft\EFB2\Client\Profiles C:\Users\Bob\Documents\AivlaSoft\EFB2\Client\Routes After installing the Server and Client, but BEFORE you run them for the first time (untick the option "Run Server", or "Run Client" on the final dialog of the installer), restore the above mentioned folders to the same location. Overwrite new folders if necessary. Well I already unistalled client and server, before reading your post, but i have all files on my backup drive, so that should work. I already ran sever, so I guess I will unistall that and start over. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 26, 2020 Share Posted December 26, 2020 Just now, bobsk8 said: but i have all files on my backup drive, Be careful when restoring these folders because they are not from the same version 2.2.121 Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 1 minute ago, aivlasoft said: Be careful when restoring these folders because they are not from the same version 2.2.121 Well I didn't backup the after update files. Am I stuck now or what. The files I have a few weeks old Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 26, 2020 Share Posted December 26, 2020 Try to restore the above mentioned folders from your backup. Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 Diregard, got it rebuilding now. dbBuilderLogfile.txt Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 26, 2020 Share Posted December 26, 2020 I guess that the following path to the file 'scenery.cfg' is wrong: C:\ProgramData\Lockheed Martin\Prepar3D v3\SceneryIndexes\scenery.cfg Usually this is as follows: C:\ProgramData\Lockheed Martin\Prepar3D v3\scenery.cfg I have no idea where the part 'SceneryIndexes' comes from. Did you enter this manually, or maybe does it come from a restored serverSettings.txt file? Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 Just now, aivlasoft said: I guess that the following path to the file 'scenery.cfg' is wrong: C:\ProgramData\Lockheed Martin\Prepar3D v3\SceneryIndexes\scenery.cfg Usually this is as follows: C:\ProgramData\Lockheed Martin\Prepar3D v3\scenery.cfg I have no idea where the part 'SceneryIndexes' comes from. Did you enter this manually, or maybe does it come from a restored serverSettings.txt file? Yes, I got it fixed and DB is rebuilding now. Quote Link to comment Share on other sites More sharing options...
bobsk8 Posted December 26, 2020 Share Posted December 26, 2020 Got everything running. Looked normal. I went to switch frequencies using EFB, the second I did that, EFB froze up exactly as before and CPU usage stuck on 28% and program not responding. Tried to restart EFB with everything else off, and it gets stuck on Loading and comes up not responding. . Not even a reboot of PC will allow it to start now. . Looks like I will have to find another moving map to use. Bummer. Server_202012261059.txt.zip Client_202012261058.txt.zip Quote Link to comment Share on other sites More sharing options...
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