rwilson881 Posted July 23, 2020 Share Posted July 23, 2020 First I love the update. the vatsim radio scroll has made it very easy when in busy airspace. Problem: (really just a annoyance) I kept getting these popup traffic alerts when close to the ground (takeoff or landings)???? Thanks Ron Quote Link to comment Share on other sites More sharing options...
lonewulf47 Posted July 23, 2020 Share Posted July 23, 2020 1 hour ago, rwilson881 said: First I love the update. the vatsim radio scroll has made it very easy when in busy airspace. Problem: (really just a annoyance) I kept getting these popup traffic alerts when close to the ground (takeoff or landings)???? Thanks Ron Hi Ron, Whenever there is coflicting traffic you will be warned by the simple TCAS according to the description in the Client Manual Chapter 7.1.5 Traffic. You can also turn it off in the Profile Settings. Quote Link to comment Share on other sites More sharing options...
rwilson881 Posted July 24, 2020 Author Share Posted July 24, 2020 On 7/23/2020 at 11:25 AM, lonewulf47 said: Hi Ron, Whenever there is coflicting traffic you will be warned by the simple TCAS according to the description in the Client Manual Chapter 7.1.5 Traffic. You can also turn it off in the Profile Settings. I understand and appreciate the traffic warning system in this case I'm glad it doesn't have a aural alert. If you look at the attached picture I have no conflicting traffic. I'm over water with no one below or above me. I've had this happen on multiple takeoff's and landing. Just landed at KPSP and had it happen. thanks Ron Quote Link to comment Share on other sites More sharing options...
lonewulf47 Posted July 24, 2020 Share Posted July 24, 2020 1 hour ago, rwilson881 said: I understand and appreciate the traffic warning system in this case I'm glad it doesn't have a aural alert. If you look at the attached picture I have no conflicting traffic. I'm over water with no one below or above me. I've had this happen on multiple takeoff's and landing. Just landed at KPSP and had it happen. thanks Ron Ron, The picture show a traffic close by behind you, 200 ft above you... You can't see it unless you have a rearwards view camera...😀 Quote Link to comment Share on other sites More sharing options...
rwilson881 Posted July 25, 2020 Author Share Posted July 25, 2020 On 7/24/2020 at 2:19 PM, lonewulf47 said: Ron, The picture show a traffic close by behind you, 200 ft above you... You can't see it unless you have a rearwards view camera...😀 Funny but no other aircraft was near me and I will assume now that there is no answer to why this is happening. Luckily I can ignore them because I know what's around me. I'd just like to know if it's something with using Vatsim (I fly online 99.9% and I'll test it offline shorty.) or just a mild bug. Quote Link to comment Share on other sites More sharing options...
Headley Posted July 26, 2020 Share Posted July 26, 2020 Hi Ron, Could the traffic be your own AI-traffic from Vatsim? See this topic: Just a thought ... Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted July 27, 2020 Share Posted July 27, 2020 Hi Ron, it seems that this is a very rare bug in the TCAS system of EFB. I could not yet nail it down but it seems that under certain circumstances the TCAS is triggered by the own aircraft from the "snapshot" traffic. Thanks for reporting. Quote Link to comment Share on other sites More sharing options...
rwilson881 Posted July 28, 2020 Author Share Posted July 28, 2020 18 hours ago, aivlasoft said: Hi Ron, it seems that this is a very rare bug in the TCAS system of EFB. I could not yet nail it down but it seems that under certain circumstances the TCAS is triggered by the own aircraft from the "snapshot" traffic. Thanks for reporting. thanks Headley, but I pretty much only fly online so my AI setting is always at 0. As I said it's not a big deal because is not aural, but like in RW or in Sim on landing or takeoff hopefully I'd have enough Sit A to know what's around me. I did just try to duplicate it at another airport online or off, and of course it was fine🤔. So, I'll try to recreate the scenario from my snapshot and let you know. Keep the great updates coming. Ron Quote Link to comment Share on other sites More sharing options...
rwilson881 Posted August 25, 2020 Author Share Posted August 25, 2020 Follow up on this anomaly. Tried it online or off still get it intermittently. mostly on approaches or takeoff (close to ground). Posting another snapshot. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted August 27, 2020 Share Posted August 27, 2020 It should be fixed with the next update. Thanks for your feedback on this. Quote Link to comment Share on other sites More sharing options...
rwilson881 Posted September 1, 2020 Author Share Posted September 1, 2020 On 8/27/2020 at 12:48 AM, aivlasoft said: It should be fixed with the next update. Thanks for your feedback on this. thanks Quote Link to comment Share on other sites More sharing options...
fishgoblue Posted December 19, 2020 Share Posted December 19, 2020 Sorry, but I just started using EFB v2.1 build #119 and was wondering if the update to fix this issue has come out yet, because I am getting the same issue and I am also seeing the VATSIM red traffic marker for myself. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 19, 2020 Share Posted December 19, 2020 It's not yet available, but it is planned to release v2.2.121 in a few days. Quote Link to comment Share on other sites More sharing options...
benjoglove Posted December 19, 2020 Share Posted December 19, 2020 Good to see this issue isn't just me. Came on here to report the same issue re the secondary aircraft (mine but delayed so EFB was thinking it was a second aircraft). Be nice to get it fixed. The radio ribbon is definitely a great step forward and glad it was reintroduced (even after you said no initially). Well done for listening to your customers. It does tend to dissapear on the odd occasion though and not sure how to get it back? Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 20, 2020 Share Posted December 20, 2020 21 hours ago, benjoglove said: It does tend to dissapear on the odd occasion though and not sure how to get it back? Did you try to push the button "ATC" from the soft-buttons on the map? Quote Link to comment Share on other sites More sharing options...
benjoglove Posted December 26, 2020 Share Posted December 26, 2020 On 12/21/2020 at 6:38 AM, aivlasoft said: Did you try to push the button "ATC" from the soft-buttons on the map? Can you please advise were that button is? Also I note the new update and have installed it. I'm guessing the above issue fix wasn't included in this update as it is still continuing. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 26, 2020 Share Posted December 26, 2020 Ben, please see the manual "5 EN Client.pdf" chapter 13.3. Quote Link to comment Share on other sites More sharing options...
benjoglove Posted December 26, 2020 Share Posted December 26, 2020 6 hours ago, aivlasoft said: Ben, please see the manual "5 EN Client.pdf" chapter 13.3. Thanks. This does not occur on the ground though.... The green box only shows once in the air. Having that option on the ground will also assist? Also any update on the duplicate planes? I'm guessing it wasn't in the update? Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 27, 2020 Share Posted December 27, 2020 The so called 'soft buttons' should also be available on the ground chart. It's a glitch in the latest update. They will be available again with next update. On 12/26/2020 at 8:47 PM, benjoglove said: Also any update on the duplicate planes? I'm guessing it wasn't in the update? It should be part of this latest update. Can you check whether your EFB flight plan contains your callsign? The callsign is used to identify your own aircraft in the snapshot traffic data. Quote Link to comment Share on other sites More sharing options...
benjoglove Posted December 27, 2020 Share Posted December 27, 2020 Yes it does have the call sign and shows in the efb map. Did 3 flights today. Still shows two aircraft and gives traffic alerts with the grey circle. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 27, 2020 Share Posted December 27, 2020 When it happens the next time could you please create a set of support files, one from the Server, one from the Client and upload them here? Alternatively you also may send them to support@aivlasoft.com. Let me know your call sign and how did you create the flight plan (manually in EFB, or externally in SimBrief, or PFPX, or other source). thank you! Quote Link to comment Share on other sites More sharing options...
benjoglove Posted December 27, 2020 Share Posted December 27, 2020 6 hours ago, aivlasoft said: When it happens the next time could you please create a set of support files, one from the Server, one from the Client and upload them here? Alternatively you also may send them to support@aivlasoft.com. Let me know your call sign and how did you create the flight plan (manually in EFB, or externally in SimBrief, or PFPX, or other source). thank you! FD480 - Created in Simbrief and then imported in. Client_202012280930.txt.zip Server_202012280930.txt.zip Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 28, 2020 Share Posted December 28, 2020 Hi Ben, thank you for these screenshots. I did a couple of test flights this morning, created the flight plans in SimBrief and as an alternative one flight plan manually in EFB. Unfortunately I could not reproduce it that my aircraft was indicated as red snapshot traffic and also not as a TCAS target. However, on a second installation of EFB (not connected with the simulator) I could see my aircraft as a red snapshot traffic item. My guess is that the callsign was either not properly entered in SimBrief or it was a typo in the callsign which prevented EFB from detecting your own aircraft in the snapshot traffic. Can you please check the following items when doing your next flight: SimBrief: ATC Callsign entered, see screenshot below. Callsign not to be mistaken for Flight-No. EFB Sidebar: Check whether your callsign is displayed on the EFB sidebar in the routing panel Quote Link to comment Share on other sites More sharing options...
benjoglove Posted December 31, 2020 Share Posted December 31, 2020 On 12/28/2020 at 8:37 PM, aivlasoft said: Hi Ben, thank you for these screenshots. I did a couple of test flights this morning, created the flight plans in SimBrief and as an alternative one flight plan manually in EFB. Unfortunately I could not reproduce it that my aircraft was indicated as red snapshot traffic and also not as a TCAS target. However, on a second installation of EFB (not connected with the simulator) I could see my aircraft as a red snapshot traffic item. My guess is that the callsign was either not properly entered in SimBrief or it was a typo in the callsign which prevented EFB from detecting your own aircraft in the snapshot traffic. Can you please check the following items when doing your next flight: SimBrief: ATC Callsign entered, see screenshot below. Callsign not to be mistaken for Flight-No. EFB Sidebar: Check whether your callsign is displayed on the EFB sidebar in the routing panel Sorry for late reply. I have added the ATC call sign as requested as per pic and still get the issue sorry to say. Not sure exactly were to find the call sign in routing panel so have included the whole screenshot of EFB. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted December 31, 2020 Share Posted December 31, 2020 Hi Ben, on your screenshot I can see that the callsign is missing in EFB. It should be displayed where the red arrow points to: So the question is how do you transfer the flight plan from SimBrief to EFB? Steps that I take when creating a flight plan with SimBrief are as follows: Create flight plan (New Flight, or Edit Flight) Check Callsign and Pilot-ID Press 'Generate OFP' on top of the Dispatch Options That's all I'm doing at SimBrief, now switching to EFB: Press 'FPL' to start importing your flight plan from SimBrief Select tab 'Internet', then 'SimBrief' Check/Enter your SimBrief Pilot-ID Press 'Start' and your latest flight plan from SimBrief will be downloaded (see note *1 at the end of this post) Press 'Next' and review the flight plan details, especially the callsign When all is OK, press 'Finish' to activate the FPL in EFB Check your callsign on the EFB sidebar (routing panel) *1) Downloading flight plan from SimBrief using their API (app programming interface): If you have created your flight plan with a certain AIRAC cycle, you can only download this flight plan as long as this cycle is valid. If you try to download such a flight plan when the cycle is no longer valid, it will result in an error. I have to say that I don't know what happens if one is using the outdated and free cycle of SimBrief, because I'm only using the latest cycles. Quote Link to comment Share on other sites More sharing options...
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