jfmitch1716 Posted June 20, 2019 Share Posted June 20, 2019 was popup I got using Win 10, P3D V4.5 Quote Link to comment Share on other sites More sharing options...
lonewulf47 Posted June 20, 2019 Share Posted June 20, 2019 Hi ???? (please observe the forum rules: https://forum.aivlasoft.com/topic/2522-forum-rules-read-before-post/ , especially also item 3) Please send a set of Support Files: https://forum.aivlasoft.com/topic/3046-how-to-create-a-support-file/ Quote Link to comment Share on other sites More sharing options...
jfmitch1716 Posted June 20, 2019 Author Share Posted June 20, 2019 Client will not start (best title I can think of) Prepar 3D V4.5, Win 10, TITAN X GPU Server & Client EFB 2.1 Single Machine "free trial" (will purchase if it works). Default Path Just clicked on Client shortcut and it stopped working with error as show in CaptureAVI.jpg James Server_201906201440.txt.zip Client_201906201440.txt.zip Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted June 21, 2019 Share Posted June 21, 2019 Hi James, thank you for the files. It seems that the Client cannot read the file 'optionButtons.bin' which is located in the folder 'C:\Users\<username>\Documents\AivlaSoft\EFB2\Client\Settings'. Could you please check whether this file is available there and whether it has a size of approximately 700 bytes (use right click on the file name, then 'properties'). Thanks. Quote Link to comment Share on other sites More sharing options...
jfmitch1716 Posted June 21, 2019 Author Share Posted June 21, 2019 It is there but only 0 bytes in size. Quote Link to comment Share on other sites More sharing options...
aivlasoft Posted June 22, 2019 Share Posted June 22, 2019 Hi James, Thanks for this information. It seems that this file is not OK. I don't know why this is, but most probably because of the AntiVirus software. Sometimes AV software is just too aggressive and files get corrupted. I suggest to create an exclusion for the EFB Data Folder in the AV software. Then re-run the complete installer for the Client. This will bring back the proper file. If no longer available on your computer, you may download it here: https://www.aivlasoft.com/media/files/AivlaSoft.Efb.Client.Setup_2.1.108.exe.zip Quote Link to comment Share on other sites More sharing options...
jfmitch1716 Posted June 22, 2019 Author Share Posted June 22, 2019 That got it working. Now to learn the program. Thank you. Danke! James Quote Link to comment Share on other sites More sharing options...
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