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Problem w/multiple displays


paume

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Hello,

 

I've run through a problem using multiple displays using EFB Client 2.1. I understand than upon opening and closing a window its position is saved, so the next time the window is open it will do so in the last position it was placed, giving the user the chance to use multiple monitors. The problem appears when a dialog box has never been given a location other than its default. These boxes may remain hidden under some circumstances when using multiple displays. Since it is not possible to take control them using the Alt-Tab option,  the user is left with no option but to force quit the software.

 

Let's say I use display 1 as primary and display 2 as secondary and Windows "Multiple Display" option is configured as "Extend these displays". Let's say I open EFB client in display 1 and drag to display 2. If I close EFB and reopen it it will show on display 2. So far, so good. Let's say I have EFB on display 2 and choose the option Wx for the first time. In my setting the "xxxx Departure" dialog box will not show, and I won't be able to put it on foreground even if I roll through the dialog boxes using Alt-Tab. Unless I drag the EFB client window back to display 1 and click again on Wx. If I then drag the  "xxxx Departure" dialog box to display 2, close it and reopen it by clicking on the Wx button in the EFB Client, the dialog box will now open on display 2. You would think it's a matter of going through all the dialog boxes, placing  them in the desired locations and closing them to save their x,y location but the problem arises when there's a sequence of dialog boxes that open through a flow of information that needs to be entered by the user. Which is the case of FPL.

 

Say the EFB Client is on display 1 and I press on FPL. Since this now triggers the sequential opening of a series of dialog boxes ("Flight Plan", "Create Flight Plan", "Select Origin", "Select Destination", "Route Finder"), I am now forced to deal with everything on display 1 without having the option to drag these dialog boxes to display 2 to save their locations. This will ultimately trigger a cycle where you click on an option that takes you to a dialog box that remains hidden in the "wrong monitor", which leaves you with no option but to force shut the software.

 

In my opinion it would help if a user could take control of any EFB dialog box using the Alt-Tab key combination. I hope this all makes sense. Thanks in advance.

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Hello ??? (according to the forum rules, please sign your post with your real first name. Thanks.)

 

thank you for the detailed report. I tried to reproduce it, but unfortunately I couldn't. I guess that something must be quite different with the settings of your computer.

All windows which will be opened by the EFB Client have a default position of (x,y) 0,0. So they should appear for their very first opening on the top left corner of the screen, in your example on display 1. At the moment when such a window is being opened, the Client (as a Windows application) is still having the focus and therefore the newly opened window is also in front of all other applications (it's kind of a child window). This is Windows standard. If such an opened window is not, or no longer visible, then only because another application got the focus and therefore is in front of the other application windows. EFB v2 is now on the market since almost one year and I think if there would be such a critical behavior by design (which I hardly believe), it would have been detected already by other users too, but this is the first report which describes such troubles.

 

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