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davideguadagno

EFB v2 server unable to start

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So suddenly the EFB stop working (I think) after the windows update 1809

 

here is the server log

 

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#|C:\Users\David\Documents\AivlaSoft\EFB2\Server\Logfiles\serverLogfile.txt
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2019-02-11 00:19:03.399   Debug   : ========== AivlaSoft.Efb.Server 2.0.61.0 started ==========
2019-02-11 00:19:03.457   Debug   : CPU = Intel64 Family 6 Model 158 Stepping 12, GenuineIntel, No of proc. = 16
2019-02-11 00:19:03.460   Debug   : OS = Microsoft Windows 10 Pro
2019-02-11 00:19:03.462   Debug   : OS language = it-IT, Language settings = it-IT
2019-02-11 00:19:03.465   Debug   : Number decimal separator = ','
2019-02-11 00:19:03.468   Debug   : Number group separator = '.'
2019-02-11 00:19:03.470   Debug   : Process is 64bit
2019-02-11 00:19:03.491   Debug   : Settings loaded from: C:\Users\David\Documents\AivlaSoft\EFB2\Server\Settings\serverSettings.txt
2019-02-11 00:19:03.495   Debug   : Verify license ...
2019-02-11 00:19:04.102   Debug   : License successfully verified
2019-02-11 00:19:04.108   Debug   : AutoUpdateInterval = 0
2019-02-11 00:19:04.116   Debug   : Verify software version ...
2019-02-11 00:19:04.237   Debug   : Latest versions read
2019-02-11 00:19:04.243   Debug   : Latest version is installed
2019-02-11 00:19:04.831   Debug   : Database selected = P3Dv4.NG-1902/R1
2019-02-11 00:19:04.846   Debug   : Looking for already running simulator ...
2019-02-11 00:19:04.852   Debug   : Running simulator process found, type is 'Prepar3D'. Getting file version ...
2019-02-11 00:19:04.955   Error   : Richiesta ReadProcessMemory o WriteProcessMemory completata solo parzialmente, ,    in System.Diagnostics.NtProcessManager.GetModuleInfos(Int32 processId, Boolean firstModuleOnly)   in System.Diagnostics.NtProcessManager.GetFirstModuleInfo(Int32 processId)   in System.Diagnostics.Process.get_MainModule()   in j.j.j.h.g.c()   in j.j.j.h.g.y(SimulatorTypes& A_0)   in j.j.j.h.g.l()   in j.j.j.h.g.b7()   in j.j.j.y.v()

------------

 

any solutions?

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Well, EFB v2 is entirely dependend on .NET Framework and thus not written in C++, but in C#. So far we have no information from Microsoft regarding changes in Administrative Rights and -Access in the 1809 Autumn Build. Without thorough information we are unable to do any troubleshooting. The (.NET) Error Message in your logfile simply points to missing Admin Rights. We will of course investigate further but this can become a M.I. 😄 without more information.

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Hi,

I also cannot connect to server.

Am using admin rights,v2.0 build 78,continuing message 'waiting for server(local).Firewall exemption.

This is log file;

2019-02-12 13:03:10.862   Debug   : ========== AivlaSoft.Efb.Client 2.0.78.0 started ==========
2019-02-12 13:03:10.942   Debug   : CPU = Intel64 Family 6 Model 60 Stepping 3, GenuineIntel, No of proc. = 8
2019-02-12 13:03:10.942   Debug   : OS = Microsoft Windows 7 Home Premium
2019-02-12 13:03:10.943   Debug   : OS language = en-US, Language settings = en-GB
2019-02-12 13:03:10.943   Debug   : Number decimal separator = '.'
2019-02-12 13:03:10.943   Debug   : Number group separator = ','
2019-02-12 13:03:10.943   Debug   : Process is 64bit
2019-02-12 13:03:10.997   Debug   : Settings loaded from: D:\Avila\Settings\clientSettings.txt
2019-02-12 13:03:11.002   Debug   : AutoUpdateInterval = 0
2019-02-12 13:03:11.005   Debug   : Verify software version ...
2019-02-12 13:03:11.139   Debug   : Latest versions read
2019-02-12 13:03:11.142   Debug   : Latest version is installed
2019-02-12 13:03:13.502   Debug   : IP address of this computer ('OWNER-PC') is ********
2019-02-12 13:03:13.502   Debug   : Server mode is 'local'
2019-02-12 13:03:13.502   Debug   : TcpController initialized
2019-02-12 13:03:16.261   Debug   : Services started
2019-02-12 13:03:16.266   Debug   : Trying to connect to server ...
2019-02-12 13:03:22.303   Debug   : Trying to connect to server ... ... (repeated)
2019-02-12 13:06:24.642   Debug   : Closing ... (by user)
2019-02-12 13:06:24.649   Debug   : Services stopped
2019-02-12 13:06:24.721   Debug   : Client settings saved to: D:\Avila\Settings\clientSettings.txt
2019-02-12 13:06:24.722   Debug   : ========== Terminated ==========
Anthony

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Hi Anthony,

 

The term "Firewall exemption" points to a connection problem on your computer. This has nothing to do with EFB. Do you run EFB Server and Client on the same machine?

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Hi,

By 'firewall exemption' I meant that my  F-secure protection allows for an exemption for Aivla soft server.

Server and client are on same PC. 

I don't know whether this info is relevant but I have just checked Remote Flight Server  app and this does connect to same port number as that referred to in log file.

Anthony

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38 minutes ago, touchstone said:

Hi,

By 'firewall exemption' I meant that my  F-secure protection allows for an exemption for Aivla soft server.

Server and client are on same PC. 

I don't know whether this info is relevant but I have just checked Remote Flight Server  app and this does connect to same port number as that referred to in log file.

Anthony

Ok, I see. If two programs try to use the same port number, then of course the first will "win" and the second will be locked out. In this case you need to change the port number for one of the two programs.

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   Hi,

there seems to be some misunderstanding.I have tried to connect to the EFB server several times without Remote Flight Server being open.I just tried it once to see if anything would happen or shed some light.Anyway,I have now changed the port in Remote Flight Server and I still can't connect to EFB server with or without Remote Flight open.

I don't know how to find the port number for EFB server.

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Ok I see. That's another issue then. It's a bit difficult to do troubleshooting if each and evey bit needs to be verified first before we're able to make a complete picture of your installation. Two things might be helpful:

 

a) read the forum rules thoroughly: https://forum.aivlasoft.com/topic/2522-forum-rules-read-before-post/ especially also the part about posting

b) create a set of support files

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53 minutes ago, touchstone said:

Ok that will have to wait for the next few days.

Anthony

Anthony,

 

Just to make sure: this thread is about the Server not starting. Looking at your logfile it is the Client not connecting to the Server. This is something completely different.

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Just for info I’ve been running 1809 for a couple of months now and EFB v2 has been fine. I run the client in a networked PC.

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8 hours ago, RayProudfoot said:

Just for info I’ve been running 1809 for a couple of months now and EFB v2 has been fine. I run the client in a networked PC.

Thanks Ray, for this information! I have also one client running on 1809 without problems, though not a Server yet.

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Further to your request:

P3Dv4

EFB v2.0(build 78)

Single machine

Default path

Licensed

Navigraph Cycle 1902

 

I have sent support files through the client

 

I have uninstalled and reinstalled but same problem

I have run the client with firewall off but same problem

Anthony

 

 

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On 2/12/2019 at 10:58 PM, RayProudfoot said:

Just for info I’ve been running 1809 for a couple of months now and EFB v2 has been fine. I run the client in a networked PC.

 

On 2/13/2019 at 7:24 AM, lonewulf47 said:

Thanks Ray, for this information! I have also one client running on 1809 without problems, though not a Server yet.

 

so your clients are running on 1809 and the servers 1809?

 

just asking to clarify

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20 minutes ago, davideguadagno said:

 

 

so your clients are running on 1809 and the servers 1809?

 

just asking to clarify

Servers are running on 1803 and ONE client is running on 1809 (I have various computer systems running various simulators)

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I have also the server running on 1809, either with a client on the same machine or remote. Works perfectly. So I guess it's not really the version, but more what may be changed during the upgrade process.

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On 2/16/2019 at 12:50 PM, davideguadagno said:

so your clients are running on 1809 and the servers 1809?

 

just asking to clarify

 

I should clarify my statement. The server is running on Win 10 build 1809 but the client is running on Win 7 Pro.

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