efb server unable to start!!

[solsen]

Hi,

 

Suddenly my EFB server wont start !,...worked fine before chismas.

- no change to either firewall / ape`s / pc or network infrastructure...

 

ISSUE :

now it wont start please advise.

 

Logs when all was fine:

2018-12-24 12.29.57.491   Debug   : Verify license ...
2018-12-24 12.29.58.653   Debug   : License successfully verified
2018-12-24 12.30.07.738   Debug   : DbBuilder is closing, must start Server = True

 

Now debug log report this and stop with no further error msg:

2019-01-13 13.01.15.669   Debug   : ========== AivlaSoft.Efb.DbBuilder 2.0.61.0 started ==========
2019-01-13 13.01.15.718   Debug   : Settings loaded from: C:\Users\"xxxxxx"\serverSettings.txt
2019-01-13 13.01.16.196   Debug   : Verify license ...  (!!!)

 

 

 

Please advise,

 

 

Brgds

S.O

[solsen]

Hi,

 

Not any have some tips or hint, please advise,

 

 

brgds

S.O

[aivlasoft]

Hello,

 

On 1/13/2019 at 1:16 PM, solsen said:

Suddenly my EFB server wont start !,...worked fine before chismas.

- no change to either firewall / ape`s / pc or network infrastructure...

I bet the code of EFB has also not changed, so the reason for the problem must be outside of EFB.

 

Can you please create a set of support files (Client and Server) and send them to 'support@aivlasoft.com'?

 

And please comply with the forum rules and sign your posts with your real first name. Thanks.

 

[solsen]

Hi,

 

Okay sorry for not follow forum rules,  will collect and send.

 

Brgds

Soren O.

 

[aivlasoft]

Hi Soren,

thank you for sending in the support files.

 

It's not that the Server does not start, it seems that it sometimes cannot verify the license. Sometimes it can, sometimes it cannot. I have no idea why this happens.

However, I don't understand why in the logfile two different "user document paths" can be found (both locally on C:\Users\...\Documents). It's definitely not usual that two different user document paths are available. Then there is also an unusual IP-address used for that computer, so all in all I have to assume that the configuration of that computer is not reliable.