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EFB remote issue


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2 hours ago, HugoA said:

Hi, I would like to connect my laptop on the efb client and for sure the efb server is started on my pc where P3d is running. In fact the efb map still freeze at LLBG.

Thanks by advance

LLBG? Are you sure? Usually the Default airport is LSZH Zurich and not LLBG Tel Aviv Ben Gurion... Did you see any warnings displayed ath the top right corner of the Client? Was the Simulator running at this time?

 

A screenshot along with the respective logfiles would be EXTREMELY helpful!

 

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13 minutes ago, Hugo Antoine said:

Yes I'm sure, even the sim is not recognize by the client. 

 

I'm sorry, we can't do anything with that little information. Please start up Server, Client and Simulator and thereafter create a "Support File" and post it in this thread, see here: https://forum.aivlasoft.com/topic/3046-how-to-create-a-support-file/

And as I said, a screenshot of the Client would also be extremely helpful.

 

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Hugo,

please stop sending the same file three times within the same hour. You're just flooding my inbox.

 

From the logfile of the Server I can see that in the Server's TCP-settings, you have changed the IP-address from 'any' (0.0.0.0) to the Server's own address 192.168.0.12.

This makes no sense because then the Server is only listening to connection attempts from its own address. You have to reset this to 'any'.

There is nothing more that I can see in the logfile from the Server. Maybe you can create a support file from the Client too? And please send it as the original zip-file. Thanks.

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Thanks for the log file.

 

On the Client side the given IP-address for the Server's location is wrong!

In the logfile I can read --> Server's computer name (settings) is given as IP address = 192.168.0.15

But in the Server's logfile I can read --> IP address of this computer ('HUGO-PC') is 192.168.0.12


Solution:
=======
1) on the Client, open the "System-menu", then "Server-location" (see also the manual "5 EN Client.pdf", page 14.
Enter either "HUGO-PC"  or  "192.168.0.12"  as the Server's location, then press "OK".

 

2) on the Server, open the menu "System", then "Settings and more ...". Press "Settings" button, then "System" tab:
TCP network, press "Change" and then enter "0.0.0.0", then press "OK".

 

3) Restart the Server, restart the Client.


Hope this helps.

 

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Thank you for the log files.

I can see that the connection has been established and the Server was sending weather data to the Client. So far everything is OK.

Nevertheless I can also see that some timeouts are also logged. That means that either the laptop's CPU is not powerful enough, or the network performance is not good enough. Maybe the firewall and/or AntiVirus program is blocking the traffic?

 

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1 hour ago, aivlasoft said:

Thank you for the log files.

I can see that the connection has been established and the Server was sending weather data to the Client. So far everything is OK.

Nevertheless I can also see that some timeouts are also logged. That means that either the laptop's CPU is not powerful enough, or the network performance is not good enough. Maybe the firewall and/or AntiVirus program is blocking the traffic?

 

can we do a teamviewer to check that ?

 

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I also cannot get the client running on my laptop to communicate with the PC where the server and simulator are installed.   I am running windows 10 and p3d V4.3.    I have done the things mentioned in this question area but still not working.    It does work if I run it on the same PC but not remotely.   It just hangs when it tries to connect with the IP address saying "waiting for server on computer".

 

Here is the log file from the client....

2018-08-26 07:04:37.313   Debug   : ========== AivlaSoft.Efb.Client 2.0.74.0 started ==========
2018-08-26 07:04:37.454   Debug   : CPU = AMD64 Family 21 Model 16 Stepping 1, AuthenticAMD, No of proc. = 2
2018-08-26 07:04:37.469   Debug   : OS = Microsoft Windows 8
2018-08-26 07:04:37.469   Debug   : OS language = en-US, Language settings = en-US
2018-08-26 07:04:37.485   Debug   : Number decimal separator = '.'
2018-08-26 07:04:37.485   Debug   : Number group separator = ','
2018-08-26 07:04:37.485   Debug   : Process is 64bit
2018-08-26 07:04:37.657   Debug   : Settings loaded from: C:\Users\Mario\Documents\AivlaSoft\EFB2\Client\Settings\clientSettings.txt
2018-08-26 07:04:37.860   Debug   : AutoUpdateInterval = 0
2018-08-26 07:04:37.875   Debug   : Verify software version ...
2018-08-26 07:04:38.187   Debug   : Latest versions read
2018-08-26 07:04:38.203   Debug   : Latest version is installed
2018-08-26 07:04:48.422   Debug   : IP address of this computer ('DAD') is 192.168.1.188
2018-08-26 07:04:48.563   Debug   : Server mode is 'remote'
2018-08-26 07:04:48.578   Debug   : Server's computer name (settings) is given as IP address = 192.168.1.198
2018-08-26 07:04:48.594   Debug   : TcpController initialized
2018-08-26 07:04:54.922   Debug   : Services started
2018-08-26 07:04:55.000   Debug   : Trying to connect to server ...
2018-08-26 07:05:01.029   Debug   : Trying to connect to server ... ... (repeated)
2018-08-26 07:06:52.811   Debug   : Closing ... (by user)
2018-08-26 07:06:52.827   Debug   : Services stopped
2018-08-26 07:06:53.332   Debug   : Client settings saved to: C:\Users\Mario\Documents\AivlaSoft\EFB2\Client\Settings\clientSettings.txt
2018-08-26 07:06:53.348   Debug   : ========== Terminated ==========
 
I am not very good at this type of technical work.  Please give me step by step instructions on how to get the remote connection to work.   Thank you very much in advance.  
 
 
 
 
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If it helps, here is the log file from the server......

 

2018-08-25 19:28:38.039   Debug   : ========== AivlaSoft.Efb.Server 2.0.57.0 started ==========
2018-08-25 19:28:38.117   Debug   : CPU = Intel64 Family 6 Model 158 Stepping 9, GenuineIntel, No of proc. = 4
2018-08-25 19:28:38.117   Debug   : OS = Microsoft Windows 10 Home
2018-08-25 19:28:38.117   Debug   : OS language = en-US, Language settings = en-US
2018-08-25 19:28:38.118   Debug   : Number decimal separator = '.'
2018-08-25 19:28:38.118   Debug   : Number group separator = ','
2018-08-25 19:28:38.118   Debug   : Process is 64bit
2018-08-25 19:28:38.140   Debug   : Settings loaded from: C:\Users\Mario\Documents\AivlaSoft\EFB2\Server\Settings\serverSettings.txt
2018-08-25 19:28:38.142   Debug   : Verify license ...
2018-08-25 19:28:38.734   Debug   : Trial version running, trial will end in 23 days.
2018-08-25 19:28:44.822   Debug   : AutoUpdateInterval = 0
2018-08-25 19:28:44.827   Debug   : Verify software version ...
2018-08-25 19:28:45.209   Debug   : Latest versions read
2018-08-25 19:28:45.226   Debug   : Latest version is installed
2018-08-25 19:28:45.922   Debug   : Database selected = P3Dv4.NG-1802/R1
2018-08-25 19:28:45.935   Debug   : Looking for already running simulator ...
2018-08-25 19:28:45.937   Debug   : Simulator is not yet running
2018-08-25 19:28:45.939   Debug   : Loading database ...
2018-08-25 19:28:48.494   Debug   : Database loaded
2018-08-25 19:28:48.496   Debug   : TcpListener created, port #51748
2018-08-25 19:28:48.500   Debug   : Global settings loaded from: C:\Users\Mario\Documents\AivlaSoft\EFB2\Server\Settings\globalSettings.txt
2018-08-25 19:28:48.741   Debug   : Flight plan backup loaded (KORD to KMSP)
2018-08-25 19:28:48.742   Debug   : Backups loaded
2018-08-25 19:28:48.744   Debug   : Starting weather (ActiveSky) ...
2018-08-25 19:28:48.747   Debug   : File based weather data started, provider is 'ActiveSky'
2018-08-25 19:28:48.747   Debug   : File = C:\Program Files (x86)\HiFi\AS_P3Dv4\AS_P3Dv4.exe
2018-08-25 19:28:48.748   Debug   : Weather (ActiveSky) started
2018-08-25 19:28:48.748   Debug   : Services started
2018-08-25 19:28:48.749   Debug   : Organized tracks disabled because AIRAC cycle is outdated
2018-08-25 19:28:48.751   Debug   : A/C is on ground (Init)
2018-08-25 19:28:50.752   Debug   : IP address of this computer ('DESKTOP-SU65NLV') is 192.168.1.198
2018-08-25 19:28:50.753   Debug   : TcpListener started
2018-08-25 19:28:50.755   Debug   : TCP controller ready, waiting for clients ...
2018-08-25 19:28:54.008   Warning : Could not get ICAO from METAR: j?(?" s?
2018-08-25 19:28:54.008   Warning : Could not get ICAO from METAR: -&s;

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14 minutes ago, Mr.Mario said:

If it helps, here is the log file from the server......

..
2018-08-25 19:28:48.747   Debug   : File based weather data started, provider is 'ActiveSky'
2018-08-25 19:28:48.747   Debug   : File = C:\Program Files (x86)\HiFi\AS_P3Dv4\AS_P3Dv4.exe
2018-08-25 19:28:48.748   Debug   : Weather (ActiveSky) started
..
2018-08-25 19:28:50.752   Debug   : IP address of this computer ('DESKTOP-SU65NLV') is 192.168.1.198
2018-08-25 19:28:50.753   Debug   : TcpListener started
2018-08-25 19:28:50.755   Debug   : TCP controller ready, waiting for clients ...
2018-08-25 19:28:54.008   Warning : Could not get ICAO from METAR: j?(?" s?
2018-08-25 19:28:54.008   Warning : Could not get ICAO from METAR: -&s;

 

BTW, what path do you have stored for AtiveSky weather access? According to the the server log this is:

 

" 2018-08-25 19:28:48.747   Debug   : File = C:\Program Files (x86)\HiFi\AS_P3Dv4\AS_P3Dv4.exe "

 

which is the wrong path! You should enter the path for the "current_wx_snapshot.txt" file. This is in a completely different location. Check your ActiveSky manual. This way you will nto get any weather output from ActiveSky.

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Mr.Mario, according to the forum rules, please sign your posts with your real first name. Thanks.

 

When supporting Client-Server connection issues, it would be extremely helpful if the log file from the Client and the Server are from the same time.

Please start the EFB Server, then start the EFB Client. Now create a support-file from the Server and one from the Client. Then upload these two files to here.

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