Viking01 Posted March 5, 2018 Share Posted March 5, 2018 Hi, now for the third time within a year I want to start EFB and find myself at the registration screen. Basically, overnight the Data Provider seems to have disappeared. Re-entering the registration key does not really help because when starting the program, certain files are missing, today it was the transition level txt file. A new download and complete reinstall helps of course, but does anybody has an idea what could cause this problem? Thanks! Regards Gunter Link to comment Share on other sites More sharing options...
aivlasoft Posted March 6, 2018 Share Posted March 6, 2018 Hi Gunter, it looks like your AntiVirus program removes these files. Maybe you can add an exclusion for the folder? Or maybe another AV software. Link to comment Share on other sites More sharing options...
Viking01 Posted March 6, 2018 Author Share Posted March 6, 2018 Ok, I set up an exclusion, thanks Urs. I never thought it would do that at random, but one never knows! Link to comment Share on other sites More sharing options...
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