braudoux Posted February 17, 2018 Share Posted February 17, 2018 My data provider crashes at any time I am launching the ptogram. And it doesn't crash always at the same point... I am running 1.6.15, data provider on my P3Dv4.1 computer and display on a remote computer. And it is mostly where it crashes,around 202/scenery... Any idea? Thanks Bruno EDIT: It may be important to know I wanted to refresh mt data base ! Indeed I was preparing a flight from LFLC to LFQQ and LFQQ was not in the data base any more ! Link to comment Share on other sites More sharing options...
aivlasoft Posted February 19, 2018 Share Posted February 19, 2018 Can you please send the logfiles from the DisplayUnit and the DataProvider to support@aivlasoft.com. Thanks. You will find them in the AivlaSoft EFB Data folder. Link to comment Share on other sites More sharing options...
braudoux Posted March 5, 2018 Author Share Posted March 5, 2018 Assistance was provided by mail. As a result, refreshing the DB is a very demanding process and I could proceed with no issue when thew DataProvider was the only software running (I was trying to update with many other software active (P3D and AS16...) So keep this in mind ! Link to comment Share on other sites More sharing options...
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