DataProvider error

[Photomato]

Hi everyone,

Decided to try out EFB and I really like it and everything works as it is supposed to but always when I close the DataProvider I get an error message. I already tried reinstalling EFB but I still get the error message every time I close the DataProvider. I do not know if is anything bad, but I would like it to stop showing up every time I close the DataProvider. 

This is what always pop ups when I have just closed the DataProvider:

2016-03-06 03:11:12.494 Error Object reference not set to an instance of an object.   at e5.j()   at Castle.MicroKernel.LifecycleConcerns.DisposalConcern.Apply(ComponentModel model, Object component)   at Castle.MicroKernel.ComponentActivator.AbstractComponentActivator.ApplyConcerns(IEnumerable`1 steps, Object instance)   at Castle.MicroKernel.ComponentActivator.AbstractComponentActivator.ApplyDecommissionConcerns(Object instance)   at Castle.MicroKernel.ComponentActivator.DefaultComponentActivator.InternalDestroy(Object instance)   at Castle.MicroKernel.ComponentActivator.AbstractComponentActivator.Destroy(Object instance)   at Castle.MicroKernel.Lifestyle.AbstractLifestyleManager.Release(Object instance)   at Castle.MicroKernel.Handlers.DefaultHandler.ReleaseCore(Burden burden)   at Castle.MicroKernel.Handlers.AbstractHandler.Release(Burden burden)   at Castle.MicroKernel.Burden.Release()   at Castle.MicroKernel.Lifestyle.SingletonLifestyleManager.Dispose()   at Castle.MicroKernel.Handlers.DefaultHandler.Dispose()   at Castle.MicroKernel.DefaultKernel.DisposeHandlers()   at Castle.MicroKernel.DefaultKernel.Dispose()   at Castle.Windsor.WindsorContainer.Dispose()   at fp.a()   at ia.i()



Thanks for the help and it is a great product.

[aivlasoft]

Hi,

 

just to be sure, is it the latest version 1.6.8 ?

 

Btw, according to the forum rules, please sign your posts with your real first name. Thanks.

[Photomato]

Hi,

Yes it is version 1.6.8, may be it has something to do with being a trial version?

Javier Frazier
 

[aivlasoft]

Hi Javier,

 

no, the trial version is indeed not another version, it's just another license certificate.

 

I have no idea what can cause this kind of error when the DataProvider is closing. Did you already give it a try with the antivirus software temporarily set to OFF?

Which other applications are running on that computer at the time when the DataProvider is closing?

[Photomato]

Hi,

Turned off Windows Defender and told Windows Defender to no look at my EFB installation folder. After that I rebooted my system and ran the DataProvider and I still got the same error message after exiting the DataProvider. This time while testing I only ran the DataProvider and nothing else, I also tried it once with the DisplayUnit but I still got the same error. Normally when I am simming I have P3D v3.1 with all my addons (ORBX, REX 4 + Soft Clouds, PMDG 777, OPUS etc.) and probably also Google Chrome open by the time I close the DataProvider. But everything is working while I am using the EFB (I think), its just when I close the DataProvider I get that error message.

Javier Frazier

[Photomato]

Hi,

Any ideas how to get rid of the pop up? May be I should fully uninstall the program, does running the uninstaller wipe everything EFB related or are there some files I should delete manually? But if I do reinstall will I still be able to use the program with the amount of trial days I have left?

Javier Frazier

[aivlasoft]

Hi Javier,

 

I don't think that uninstalling and re-installing will change things a lot. To be honest, I cannot say why this error message appears when you close the application.

 

 

if I do reinstall will I still be able to use the program with the amount of trial days I have left?

Yes, because this information is not saved on your computer.

[Photomato]

Hi,

Re-installing did not indeed not solve the pop up. Hopefully with an update the pop up will magically disappear, but everything works fine so not really a big deal. Time to buy this great product! Thanks for the support anyways.

Javier Frazier

[alyzar]

Good Afternoon,

 

Has there been a solution to this issue?  Thanks

 

Brad

[aivlasoft]

Hi Brad,

 

no, unfortunately I could not fix it yet, because I simply cannot reproduce it on my computers.

[mmaier41]

Hi Javier,

 

AivlaSoft.Efb.DateProvider.exe  use .NET Framwork (4) check this,

maybe there is a missing or faulty file.

[whityini]

Hi everyone,

I have installed EFB into my new PC and I have exactly the same error described in this topic.

Has it been solved someway?

Thanks in advance.

Andrea

[aivlasoft]

Hi Andrea,

did you install the latest version 1.6.13?

[whityini]

Yes I did. 

.Net framework 4 is also installed. 

Is it needed to install other programs?

Thanks

[aivlasoft]

Hi Andrea,

can you take a screenshot of the files in the installation folder. I just want to compare the file sizes and date/times. Maybe there's a difference?

[whityini]

I have reinstalled everything from scratch and now I dont have the error message anymore. 

Thanks anyhow for your support. 

 

EDIT: I have updated to v1.6.14 and now I have the the error again. Please attached find the screenshots of the files you required.

 

 

[aivlasoft]

Hi,

it's interesting that some of the files have a timestamp which is newer than the update itself. I have to verify some details in the installer.

Could you please send me an email to 'support@aivlasoft.com' which contains your installation details?

You can get these details from the DataProvider's "Extra" menu, then "About/Info", then press on the button "Copy to clipboard". Now open your email program and press "Ctrl + V" to paste the content of the clipboard. Thanks.

[whityini]

Hi, I have send an email to 'support@aivlasoft.com' as per your request.

Regards, Andrea