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Radial9

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  1. Urs, Worked beautifully! All good to go, updated and all folder files info back and secure. Thank you for the excellent support! Bob
  2. Almost thought it was done. Moved the backup files into a backup directory, to include the license file. Uninstalled both the Server and the Client. Download new installers and ran them. Seemed to all go OK. Copied the license file and backup directories back. Ran the server. It recognized the license file and started. Log file appears to have no issues. Found P3D, found FSUIPC. Rebuilt the database, all seemed to go well for the server install. Upon starting client the client was unable to find the server. I have tried three times now, allowing it to run 10 minutes each time. Just won't find the server. I did look at the settings, it is set to find the server on a local PC. It just can't. Tried copying the same license file from the server into the client license folder, just for grins. Did no good. I am running both the server and client as administrator. Any suggestions? Thanks! Bob
  3. Hello Urs, It does indeed help. Thank you for the detailed run through. Very much appreciated. GREAT piece of software! Bob Hello Urs, Thank you for such a quick response. Looking at my LatestVersions.txt file in the client Updates folder I read both client and server as 2.1.114.0 Yet I continue to be asked to update to #114 when starting the client and the System button does show V2.1 build #108. No Worries... I can download the installers and reinstall. 1. Will the installers see my license files in the existing install or should I go dig them out and have them handy when reinstalling? 2. Should I move my Profiles, Library, License, Routes and Settings folder to another area and copy them back on top of the new install, or will they remain intact? Thanks! Bob
  4. Hello Urs, Thank you for such a quick response. Looking at my LatestVersions.txt file in the client Updates folder I read both client and server as 2.1.114.0 Yet I continue to be asked to update to #114 when starting the client and the System button does show V2.1 build #108. No Worries... I can download the installers and reinstall. 1. Will the installers see my license files in the existing install or should I go dig them out and have them handy when reinstalling? 2. Should I move my Profiles, Library, License, Routes and Settings folder to another area and copy them back on top of the new install, or will they remain intact? Thanks! Bob
  5. Have had software installed and working for quite some time now. I updated server to V2.1 build #144 a month or so ago. I continually get an update splash screen upon starting the client to upgrade from #108 to #114. I have done the installation at least six times now. All goes well. The software installs, everything points to a sucessfull update. However, when launched the client starts #108 and again asks if I want to update. I keep repeating the same behavior expecting different results. No, stays with build #108. What might I be doing incorrectly? Thanks! Win 10, P3dV4.5
  6. Greetings again, I have been finding my way around after getting all loaded and operational and reading the manual a few times. I am using ASP3D. I'm working my way through setting up a simple 50 minute flight from KSEA to CYVR. After loading both AS and EFB I get accurate weather on the status panel to the right of the map. I get accurate weather when I press the "I" button next to the airport on top. However, I get unchanging inaccurate weather from pressing the WX button on the left top side. It will not update, even after three hours of sitting on the ground, building and erasing and rebuilding flight plans and just getting use to the layout. The timestamp from the METAR at KSEA remains fixed from when I loaded the client. I know I have the path set correctly for the AS weather dialog box in the server. I also don't get ANY X-Wind or T/H Wind or Remarks from in the WX dialog box for ANY airport in EFB. They ALL remain with fixed innacurate observations dated from client load time. They are not updating. Also.... and I believe know the answer but thought i would ask. I have a registered TOPCAT program. I'm flying the Majestic Q400 which does not have a TOPCAT profile. Anyone know of a workaround or am I just SOOL on this? Anyone have any suggestions for either of these issues I would most appreciate any comments. Thanks!!
  7. I bought a license and uninstalled, reinstalled and all is good. Thanks anyway.
  8. After many many attempts at a connection I did get on the server a few minutes ago. The client loaded and all seems to be in good order.I took a short test flight and it appears to be working. I almost don't want to close it as it took dozens of attempts to get a time server to allow the program to start. I'm fairly certain I'm going to buy the program. Should I use another computer, buy the program and get a license code and plug it into the system while it's up and running? Will doing so end these issues of not being able to open the demo? Thank You
  9. Here are my generated support files. Thank You Server_201810081616.txt.zip Client_201810081616.txt.zip
  10. Greetings.... Downloaded EFB Friday and spent the day installing the server and client per the manual. Database was built, all OK there. I read you must start the server first, then the client. The first few times starting the server it took four or five attempts to verify the demo license but it loaded eventually. Once loaded it became clear I need to sit down and read the manual. I spent the weekend doing so. This am I'm trying to start the server and after nearly two dozen attempts (yes, run as admin) it will not verify my demo licence. Any suggestions welcomed. Radial9
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