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Hi Urs, its created now via your supportfile-creator-tool. The filesize is 157kb, but just could send a max of 42kb via the web here. do you have an alternative tool? regards

Hi Stephen, I sent the two after all. Client 17 kb Server 158 kb

https://forum.aivlasoft.com/topic/3046-how-to-create-a-support-file/

Hi! I have a similar problem like AllenJ but question is Orly LFPO and I have not a idea that what to do so some help would be very wellcome. Thank You Rolf

You need to run AivlaSoft.Efb.SupportFile.exe on the server PC also Reinhold and post the file generated as well.

Hi Urs, i hope this is it what your mean Client_202404240853.txt.zip

Hi Urs, Problem solved with deleting the mentioned file! Now I can use your fantastic program again. Thanks very much. Regards, Jos

Could you explain to me in simple words how I should do this. I have no idea about this. The best is with Screenshot. Sorry Urs my english is not so gut

Hi all My client is not seeing the server anymore and I've tried everything, I've even been in touch with support and they have told me they cannot help me either, it was working fine two weeks ago?

Could you please create two support files, one from the Client and one from the Server. Take the files more or less in the same time frame so the data is corresponding to each other.

Hi Urs, yes i have deinstall and new download the FSUIPC6 6.2.0 And I have carried out a new network installation. Der P3D Simulator ist geladen mit der PMDG 777-200LR und Airport EDDK Cologne Gate A11. The same error is: However, the start screen always shows LSZH Zurich with the error Aircraft is not located at this airport. Status Simulator Default Profile Ground. regards Reinhold

Try deleting the file C:\Users\<username>\Documents\AivlaSoft\EFB2\Server\Backup\aircraftState.bin

Urs, Herewith the fault message I get, when starting up Aivlasoft EFB2 Server. (Some dutch/english!).

Urs, is there still some news?

Did you also reinstall FSUIPC7 ?

My system: WIN10 64 bit Prof. Mega Airport Köln-Bonn Professional, Mega Airport Frankfurt Professional, Mega Airport Madrid, AS_SIM-WINGS_PRO_MUNICH-P3DV4_V1010, FSUIPC 6.2.0, AIRAC 2403 .Prepar 3D v4.5, 5, PFPX 2.04, GSX v2.9.3 + GSX Level 2, PMDG 777-200LR-F, -300ER, PMDG 737-800 NGX, SODE_v1.7.1, EFB v 2.2 #141 (Registered Version) Thrustmaster TCA Sidestick Airbus Edition A320 Hello Urs, what is the problem? When I start the simulator with Airport EDDM and then call up the EFB I have the status Simulator Boeing 777-200LR Ground. However, the start screen always shows LSZH Zurich with the error Aircraft is not located at this airport. However, I have only had this error since I cleaned the computer and reinstalled WIN10 64 bit Prof. Kind regards Reinhold Tholen

Here is where I found the file on my MSFS C:\Users\username \AppData\Roaming\HiFi\AS_FS\Weather\current_wx_snapshot.txt

Thank you very much, it works very well now, I forgot to go to the server settings. Alain

Because I don't have Active Sky for MSFS I don't know whether the filename is still the same as it is for other simulators ("current_wx_snapshot.txt") and whether the file format is still the same. But assuming that these requirements are still the same, then on the Server's side you have to set the proper file path to this file (in tab 'MSFS') and on the Client's side, open the settings, and select "Active Sky" as your weather data provider.

I have the same question. When I click on Actice Sky in the settings menu for weather, I don't get any weather.

Ah, I see. This is something Urs will have to look at.

i think what Alain means is that with a P3D version of Active Sky, you could add through the EFB v2 server a link to take a weather snapshot.txt file, for EFB to use Active sky weather information with the EFB client. As the new AS for MSFS was released yesterd, can this be done again Kind Regards Darren crosby

But there is an option to point it to Active Sky for P3D as I do now. I think that’s what he’s getting at.

Sorry, Alain, I fail to understand what you mean. There is no need to add any weather tool. EFB2 is reading real world TAFs and METARs.

Hello, is it possible to add the new Active Sky FS with Aivlasoft ? Alain